What do our customers say about us?
We work with our Partners to offer them and their customers a stress free and pleasant experience from start to finish. Below are some of the things our customers have had to say about us!
A Schools Partnership including primary and secondary schools based in Radstock and the surrounding areas
“We’re extremely happy with the 50% cost saving that we have already recorded. Tracking costs is now possible due to the efficient PaperCut solution, which has allowed for complete transparency across both sites. We are now able to cross charge by department and can account for all the printing that takes place. What’s more, the remote monitoring of our devices has resulted in less periods of downtime and faster service response times.”Read the casestudy
Samlesbury Primary School
A Preston based Primary School
“The UTAX Partner offered us an exceptional rate and the sales representative was a wonderful person to work with. I trust him as he works with a lot of schools in the North West and he has delivered on everything he promised, especially the extra savings using the Tiered Billing. The automated toner ordering works perfectly. The toners always arrive a couple of days before they are required.”Read the casestudy
A centre of Secondary Education, with around 1000 pupils, located in Precot
“We had to battle with our old supplier and their unfair demands. It was refreshing when I met with the UTAX Partner because I felt I could work with them; they understood our needs and I felt I could trust them. Everyone loves the ‘Scan to Email’ feature, we couldn’t be without it. We needed the advice, we aren’t the experts and our Account Manager has fulfilled what he promised.”Read the casestudy
Part of the First Federation Trust, a Multi Academy Trust of Primary Schools across Devon
“Our old supplier’s contract costs were rising and we didn’t feel it would be viable to renew our this with them. We therefore branched out with a view to looking for more competitive pricing and came across the UTAX Partner. They stood out because their customer service was great and their prices were extremely competitive compared to others on the market.”Read the casestudy
A major provider of housing, regeneration, care and support, and commercial services across Wiltshire, Oxfordshire and Gloucestershire.
“The installation went very smoothly and the feedback has been very positive from all of our staff. In fact I would go so far as to say this has project has been transformational. Staff have been waxing lyrical about the new printers and the improvements have genuinely revolutionised the way we work. By using ‘Follow Me’ and UTAX’s Three Tier Billing System, our printing culture changed quickly and we saved an additional £9K in the first three months. Within six months we managed to reduce our print output by 20K pages producing further savings, all of which we have been able to re-invest into our core business of building homes and communities. I’m certain I made the right choice choosing UTAX’s Partner and would strongly recommend them.”Read the casestudy
Vipond Fire Protection
Design, installation and maintenance of complete fire detection and suppression systems.
“The new service agreement and Tiered Billing have gained us an annual saving of £4000 at our East Kilbride Office. The automatic toner replenishment gives us peace of mind and automatic meter readings provide accurate information and eliminate the issue of credits or outstanding amounts associated with estimate readings. Following the success of this supplier relationship we have now gone on to roll this out in our offices in Solihull and Swansea.”Read the casestudy
An award winning and trusted global food and drink exporter.
“Toner arrives before it was required, which is perfect. Our Account Manager and the Technician were professional, quick to respond and friendly and all basic functions [of the hardware] are easy to use. There are many options for more advanced print jobs, if required.”Read the casestudy
A property development, hospitality and management group across London and Southern England.
“The MyQ PIN release software across all sites, alongside the secure print function has enabled us to work towards our GDPR goals, whilst allowing our people to pull their work from any printer located in any office, by simply entering their unique user PIN. Thanks to the UTAX Partner, we have also eased administration workload owing to the U.FS software automatically monitoring the toner levels in the machines and removing the requirement for us to manually place toner orders. This means less down time for the machines, creating a far more productive working environment and reducing waste!”Read the casestudy
A world leader and household name when it comes to vehicle rentals.
“By using the latest automated document workflows and print solutions to replace time-consuming manual processes, customers at all of our branches enjoy a faster service. They also appreciate the fact that their document copies are held securely in the cloud, rather than in a front-office filing cabinet.
Not only do we now have a future-proof document management solution that our office managers enjoy using, but it is also more environmentally-friendly thanks to UTAX’s devices using long life consumables, which, coupled with the reduced paper consumption, means we truly cut wastage and become more environmentally friendly.”
Providing funeral arrangements in Feltham, since 1780.
“We are a very traditional business and we are, inevitably and understandably, very client focused. It’s easy to forget how quickly technology moves these days – and I’m now convinced that all companies need to have a good IT review at least every three or four years. We were concerned that the new installation would cause disruption but thanks to OPM and UTAX there was surprisingly little. Our review has ticked so many boxes. It has resulted in improved management and information flow, and has also improved our office space and overheads; staff stress levels and our carbon footprint!”Read the casestudy
UTAX partner: Document Data Group
Office technology specialists, providing multi-functional printers (MFPs), managed print services and document management solutions.
“By combining the reliability and performance of UTAX’s MFPs with the software that our partnership opens up we’re able to genuinely help our customers. As a result we’re picking up wins from some big names locally and around the whole of the UK. In some cases we’ve consolidated printer fleets and rolled out fully managed print services, while elsewhere we have introduced document management solutions that include automatic scanning and document archiving to make retrieval easier and to allow for the introduction of automated workflows.”Read the casestudy
UTAX partner: Temple Knight
Specialises in the sale of laser printers, photocopiers, card printers, scanners and large format plotters.
“Since discovering U.FS we have transferred 200+ customer devices over to the solution. This has not only improved customer workflow and administration but it has also helped reduce engineer visits, which in turn is more positive for the environment. This is an excellent solution that allows us to offer a more professional service and is the best fit for the UTAX devices that we sell.”Read the casestudy